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Hopefully we will be able to answer some of your questions here but if you still have questions, please feel free to contact us by clicking the button below.

Questions

Q. How do I go about getting a price for a project I have in mind?

A.  You can request an estimate through our Contact Us page and we will set up a convenient time for you to meet with us so we can discuss your project. We will then be able to determine an estimated price for your project. Please be sure to include all of the requested information so that we can give you a prompt response.

Q.  What can I expect once have received my estimate?

A.  If you are satisfied with the estimate and design, you can sign the estimate contract and return it to us along with your down payment that is specified in the estimate. We will then schedule your project and discuss any other details that may need to be ironed out.

Q.  What other details may need to be ironed out?

A.  The estimate will specify some owner considerations that we may need to discuss such as access to the property. How will we get into the building? Will you provide us with a key or will you be available to open the site for us when we arrive?

Q.  How long will my project take to complete?

A.  Each project is different and will therefore take different amount of time. The estimate will give you an expected duration for the work.

Q.  Can I make payments or do I pay for the entire project when it is completed?

A.  That will depend on a number of variables. If the project will take a long time or require a large amount of materials, we may require a down payment and periodic payments as the project progresses. The payment schedule will be specified in the estimate.

Q.  What hours will you be working?

A.  As a small part time contractor we work primarily on weekends and evenings as well as some weekdays. As the project progresses, we will let you know what our schedule is going to be.

Q.  What if I change my mind on something in the project?

A.  Our goal is to make you happy. If you decide that you want something done differently, we will be happy to work with you. Please keep in mind that if you add something to the project, there is the potential that the price for the project may change. If you determine that you want something done that is not in our initial contract, we can provide you with a change order which will provide you with information on the price difference, any delays that it may cause in completion of the project, as well as any other potential effects.

Q.  What if something breaks once the project is completed? 

A.  Our materials are covered by their manufacturer's warranty and the repair will be subject to that warranty. If something breaks for reasons other than manufacturers defects, misuse, neglect, or other actions outside of our control such as an accident or damage from outside the work scope (basement flooding due to heavy rains), we will repair the problem for you.

Q.  Can I do some of the work myself?

A.  Yes you can. There are some things you should consider when planning on doing some of the work yourself. The work that you are planning on doing will need to be completed as to avoid interfering with the rest of the work or the project completion could be delayed. We will not be able to cover repairs to work that we have not completed which means that you may be responsible for repairs yourself as well as damage to other parts of the project such as if you spill paint on the newly installed carpet you may be responsible for the cost of professional cleaners or the replacement of the carpet if it cannot be cleaned.